How many victims? 16,000.
What type of personal information? Names, addresses, driver's license numbers and financial account numbers.
What was the response? A letter was sent to affected individuals and the company is providing its customers a free year of a credit monitoring service. Police were informed and an investigation is underway.
Details: The theft occurred at the Plute Homes' Las Vegas office. The company noticed shortly after it occurred but it took a month for Pulte's information systems team to identify the customers who were potentially affected.
Quote: "We proactively informed anyone who can be potentially affected," Pulte spokeswoman Jacque Petroulakis said. "We definitely pride ourselves in having a safe environment for our customers."
Source: Lasvegassun.com, Las Vegas Sun, “Identities of 16,000 Pulte Homes customers compromised,” Dec. 25, 2008.