CFH #16 – Craig Robinson
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1. How to Organize Your Managed Services Taxonomy & Excel in Key Categories – Craig Robinson – CFH #16
Having a clear and cogent taxonomy that classifies your managed cyber services into distinct buckets or categories is an important step for MSSPs looking to define and differentiate their market offerings to clients. Customers can refer to your taxonomy to better understand your scope of services and ensure they don’t leave gaps in their security plans, while you as a service provider can leverage your own taxonomy to assess your portfolio and identify future opportunities for deliverables. Also in the second half of our discussion, we’ll look at some recent results from assessments of managed services companies in various cyber taxonomy categories, exploring what the best performers are doing differently in order to excel.
Guest
Craig Robinson is a Research Vice President within IDC’s Security Services research practice, focusing on managed services, consulting, and integration. Coverage areas include Managed Detection and Response services, Cyber Resilience, and Incident Readiness & Response services. Mr. Robinson delivers unparalleled insight and analysis, leveraging his unique practitioner experience leading diverse IT teams across several industries. This expertise positions him to provide valuable thought leadership, research and guidance to vendors, service providers and clients worldwide.
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2. The Biggest Zero Trust Architecture Gaps You Need to Fill. – CFH #16
Creating a zero-trust architecture is a gradual process that starts with understanding precisely what you need to implement a “never trust, always verify” approach within your extended organization. Rather than materializing all at once, organizations often develop a ZTA in phases over time. However, during this maturation process, gaps in zero-trust processes can form – creating potential weak spots. This session will look at some of the most common holes that develop in zero-trust architectures and the steps can be taken to close them.