Balancing Dark Web Threat Intel: Fair Attention for MSSPs – Alex Holden – CFH #28
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1. Patrolling the dark web: The challenges and opportunities of outsourced threat intel – Alex Holden – CFH #28
Our guest for this segment spends his days where others dare not tread: the deep dark web. Here he collects information on cybercriminal activity that could be a precursor to major attack or evidence that one has already occurred. For companies that can't or won't conduct dark-web recon for themselves, outsourcing this threat intelligence service is a valuable option. Still, this kind of contracted services relationship works only if the provider keeps its intel reports relevant, customized and timely. This discussion will cover how to make the most out of such an arrangement, as well as real some of the most prevalent threats swirling around the corners of the dark web today.
Guest
Alex Holden is the founder and CISO of Hold Security, LLC. Under his leadership, Hold Security played a pivotal role in information security and threat intelligence, becoming one of the most recognizable names in its field. Mr. Holden researches minds and techniques of cyber criminals and helps our society to build better defenses against cyber-attacks.
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2. Equal Time? Ensuring Each MSSP Client Gets Their Fair Share of Attention – CFH #28
Every MSSP customer is different in their own way. But they all deserve to remain secure from attacks. And so it's important that managed services providers don't play favorites to the point where certain clients eat up a disproportionate amount of time and resources. MSSPs must ensure that they are fairly and proportionally allocating their account reps, technicians, support specialists, consultants, security analysts, pentesters and a host of other employees across their entire customer base. This segment will examine recommendations on how to better accomplish this objective.
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