Security is a Revenue Booster, Tackling Skills Shortage, & Effective Communication – BSW #302
In the leadership and communications segment, Security Is a Revenue Booster, Not a Cost Center, How cybersecurity leaders can tackle the skills shortage, Engaged Employees Create Better Customer Experiences, and more!
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- 1. Security Is a Revenue Booster, Not a Cost Center
Focusing on what customers and partners need from a company can help CISOs show the real financial benefits of improving cybersecurity.
- 2. Cybersecurity On A Budget: A Startup’s Guide
Cyber attacks have significant effects on your startup when they occur. It’s best to keep hackers off your startup’s information and data. Use the tips shared above to create a cybersecurity budget. Remember, you can outsource your IT support from expert vendors. They’re better at providing cybersecurity, given their knowledge and state-of-the-art infrastructure.
- 3. Cybersecurity Skills Gap Widens
The global cybersecurity workforce has a gaping hole of 3.4 million open positions, says a new research report which underscores that the biggest challenge enterprises face is the use of out-dated means of filling them up. Instead of seeking candidates with degrees in related fields or previous experience, companies need to move away to a more agile methodology.
- 4. How cybersecurity leaders can tackle the skills shortage
Organizations that do not address talent shortages and diversity gaps could harm their current and future security programs, leading to suboptimal security and risk outcomes.
- 5. The Power of Effective Communication in the Business World
Effective communication skills are crucial in the professional world. A lack of effective communication can lead to misunderstandings, errors, and missed opportunities. Being able to communicate effectively is a key factor in achieving success in a professional setting. In this article, we will explore the importance of effective communication skills in the workplace and provide tips and strategies to improve your communication skills.
- 6. Engaged Employees Create Better Customer Experiences
It’s time for leaders to double down on the idea that the employee experience (EX) is now the key driver of the customer experience (CX) and find smarter, strategic ways of connecting the two. According to PwC, companies that invest in and deliver superior experiences to both consumers and employees are able to charge a premium of as much as 16% for their products and services. So how do leaders design EX to better align with CX? First, identify where the biggest gaps exist. Second, find creative ways to directly connect employees and customers regardless of whether “customer service” is in their job description. Third, integrate customer and employee journey maps to identify and diagnose customer problems. And finally, provide visibility into CX and EX performance together, putting measurements of success in a single view.
