We found this device to be very easy to install, deploy and use. We were a little thrown off by the simple installation at first, as the device did not come with software of any kind. With this product, there are no servers or clients to configure. All the device configuration is done by simply going to the web interface via a web browser. To set up the device, all we had to do was give it an IP address on our test network via the key pad and we were up and running. User enrollment is also done directly on the device by an administrator. It too only consists of a few simple steps. After a user is enrolled, more information can be added to the user's profile via the easy-to-use web GUI.
The documentation provided with this product included a paper quick installation guide, as well as several PDF manuals on a CD.
ACTAtek provides 24/5 live support online, as well as email and phone support. There is also a support area on the website that includes technical documentation, an FAQ section and an online glossary.
At a price just under $1,400 per unit, we find this product to be an excellent value for the money. It combines many great features in one easy-to-use and simple-to-administer device.