We found this product to be an easy setup. Since it is based on the SonicWALL OS, it includes the easy-to-follow setup wizards that are included with SonicWALL devices. The setup wizard is accessed through the web-based interface and helps set up the initial IP and networking configurations. After the setup wizard is complete, all other configuration can be done through the web interface, and most of the configuration consists of turning various protections on or off by simply clicking a button.
Documentation included a getting-started guide. This provided the steps necessary to get the product up and running on the network with basic configuration. It included clear, step-by-step instructions, as well as quite a few screen shots and diagrams. The rest of the documentation is supposed to be available on the web user portal, but under 'support documents' for this product, there were none listed at press time, and we cannot evaluate what we don't have.
ADTRAN offers several support options through agreements. Customers get access to software updates, firmware upgrades and phone and email technical support starting at eight-hours-a-day/five-days-a-week levels and going up to 24/7 with four on-site visits.
At a price of $1,255, including one year of security subscription service and firmware updates, this product is a good value for the money. The NetVanta offers a lot of easy-to-use functionality at a reasonable price.