This tool is fairly straightforward to install. The installation of the software itself takes just a few minutes and is guided by a setup wizard. After installation, management is done through the web GUI. When first opening the web GUI, the administrator is presented with a list of configuration tasks. As these tasks are completed, they are checked off so the admin can be sure the system is completely and properly configured. We found that both the admin and client web-based portals were well-organized and easy to navigate.
This tool provides a multi-application platform that allows users and administrators to reset or change the password in all connected systems, including Active Directory, Microsoft Exchange and various mobile applications. Password changes are automatically synchronized with every application that is being managed by Unify.
Documentation included a PDF installation guide, which provides a step-by-step installation procedure, as well as clear pre-installation requirements and checklists. Other documentation is available as part of the help feature in the application itself after installation.
Ensim offers basic and platinum support as part of an annual support contract. This support includes eight hours a day/five days a week or 24/7 phone and email-based technical support. Also included are product patches, updates and upgrades.
At a cost of about $3 per seat, we find this product to be a good value for the money. It provides a streamlined way to manage passwords, password policy and password resets all in one easy-to-navigate application.