We found this product to be a quick and easy install once we had the prerequisites of a SQL server and IIS web server in place. The actual install is guided by an intuitive setup wizard, which configures most of the environment variables. Once setup is complete, the target systems are easily added and password jobs are created.
We found the web-based portal simple to work with as well. The navigation is intuitive and the interface is well organized.
This product can integrate with many platforms across the environment, including Windows, UNIX, Linux, SQL, MySQL, Oracle and Cisco IOS accounts, as well as providing hardware-based FIPS 140-2 levels 2 and 3 encryption with any PKCS#11 hardware device. This assures administrators that critical passwords are kept secure and only accessible to authorized personnel. Automation is also a big piece of this product. It automatically identifies, updates, stores and recovers every local and domain password.
Documentation comes as a single PDF user guide. This guide covers the entire product -- from prerequisite installation through configuring and using the product itself. We found this guide to be well detailed and easy to follow with many step-by-step instructions, confi guration examples and screen shots.
Lieberman Software provides phone and email support for Enterprise Random Password Manager, as well as access to knowledge base articles and a user forum. Many of these support options require the purchase of a support agreement, which can be obtained in one-, two- or three-year intervals.
With a price tag starting at $25,000 for a base license of 500 workstations and devices, this tool is not a small investment, but based on its solid feature set and intuitive ease of use, we do find it to be a good value for the money.