The solution integrates with a wide range of off-the-shelf applications using RADIUS, Microsoft IIS, form-based authentication, Windows authentication, and its own universal web gateway. PhoneFactor also integrates with Active Directory and Lightweight Directory Access Protocol (LDAP) servers for centralized user management. Self-enrollment and management tools streamline user deployment and support for even the largest organizations. This version supports VPN, remote desktop, Citrix Web Interface, Outlook Web Access, RADIUS and website authentication.
For enterprise deployments, PhoneFactor also can be deployed in a high-availability configuration with multiple, synchronized PhoneFactor agents providing redundancy and supporting load balancing.
During the setup of the agent on our server, the hosted system launched a call to my cell phone asking me to hit #, validating my identity before activating the server agent license. We tested RDP (remote desktop) in our lab. The solution worked great, requiring little effort. As we performed our normal login sequence, entered our username and password, PhoneFactor made a call to the phone we programmed and required us to hit # to complete the login. We had our user set up and programmed in minutes.
Support is available and consists of options from incident based up to 24/7.