The installation of the StoneGate SSL-6000 was pretty straightforward during the initial setup. Changing the IP addresses was a breeze, and all configuration takes place through a web browser. The primary initial configuration interface is laid out well and is logical and easy to follow. This initial setup configured the interfaces and basic network interfaces. Once this is finished, the administrator needs to point to a new port to perform secondary configuration, which includes the SSL VPN configuration. This interface is confusing and cumbersome. Many of the options inside the interface are not explained to the administrator.
The provided documentation consists of a printed application installation guide. This guide is similar to most getting started guides and it is extremely well-written. Documentation beyond the application install guide is available through the web configuration interface. These documents are not quite as well-written as the application installation guide, but are still effective.
Stonesoft offers two levels of support — basic and premium. Basic support is 8x5 and includes web submission of trouble tickets or phone support. Premium support is 24/7 and includes the same feature as the basic service with two-hour response time.
The pricing for the StoneGate SSL-6000 is $32,435, which includes identity management features as well. Overall, it would seem that the product offers a lot of features. However, we found that many of the features we would expect in an SSL VPN product were missing, while additional features, such as identity management, abounded, raising the price. This makes the product an average value in our view.