This appliance can be deployed either as a virtual machine in an ESX environment or as a bare metal server installation. When installed to a server, the appliance can support transparent bridge mode, proxy mode, WCCP and ICAP deployments, which give an excellent amount of flexibility. The install itself, it is quite straightforward.
After install is complete, all configuration and management is done through an easy-to-use, web-based interface. The installation of the reporting server follows the same steps as the appliance, and when installation is complete it can be connected to the appliance to begin managing the reporting capabilities.
Documentation included well-organized installation and administrator guides. These featured a few screen shots, although more would be helpful.
Trend Micro includes no-cost basic phone and email technical support eight-hours-a-day/five-days-a-week with purchase. Users also can access an online support area with a knowledge base, technical documentation and other resources. As well, customers can purchase premium support packages at an additional cost.
At a price of just under $16 per seat for just the license before any hardware is purchased, this solution can be an expensive investment. However, we find it to be a good value for the money based on its comprehensive and easy-to-manage feature set and multiple deployment flexibility.