The skill set required for the modern IT security professional is constantly changing — the moxie of malware authors, phishers and online scam artists ensures that. Employees working to keep networks and data safe increasingly need another trait they cant learn in a certification course or training session, say consultants and analysts. The IT security pro is now expected to be a great communicator, especially when using metrics and other statistics to explain a corporate IT strategy — and its results and shortcomings, to superiors.